Added 10 months ago
Customer Operations & Service Officer (french speaking)
LocationΜΑΡΟΥΣΙ, Αττικής, Greece
Level of positionStaff
Date of publish2023-06-15
IndustryAdministration
Customer Operations & Service Officer (french speaking)
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, a multinational energy company, for a dynamic professional to cover the following position:
Customer Operations & Service Officer (French speaking)
(Marousi)
Job Description
• Receives, processes and follows-up customers’ orders
• Manages customers and suppliers claims and passes them to the COS Team Leader if required
• Contributes to build up and maintain customer relationships and ensure customer satisfaction
• Monitors the stocks daily and handle the replenishment of stocks to ensure product availability with validation of management
• Assists the Regional Customer Operations & Services Manager (RCSM) to forecast the needs of finished products on historical data and locally contracted customers
• Assists in the creation and update of the customers data in Customer Form if requested by the Team Leader or RCOSM
• Processes customers invoices in the concerned zone in line with the defined KPIs
• Controls and/or processes suppliers’ invoices in the zone depending on countries
• Assists in the creation and updates of the customers data in Customer Form if requested by the Team Leader or RCOSM
• Acts in accordance with local legislations, Group ethic rules and safety / quality specification
Candidate Profile
• University Degree in Business Administration, or a related discipline
• 2 years of working experience in customer service roles or/and Logistics is an asset
• Fluency in English & good level in French
• Computer Literate (MS office)
• Knowledge of ERP systems (preferably SAP)
• Strong interpersonal & communication skills
• Multitasking and persistence to strict deadlines
• Ability to work in international and multicultural environment
• Knowledge of the Marine Lubricants is a plus
The Company Offers
• Competitive remuneration package
• Friendly and challenging working environment
• Opportunities for further development
• Remote working
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.
All applications are considered as strictly confidential.
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