Added 1 year ago

English Speaking Marking Interlocutors (Remote work – North Greece)

LocationThessaloniki, Θεσσαλονίκης, Greece

Level of positionStaff

Date of publish2022-09-30

IndustryEducation and Training




English Speaking Marking Interlocutors (Remote work – North Greece)


Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, a global leader in the certification industry, for ten (10) dynamic professionals to cover the following position:

English Speaking Marking Interlocutors
(Remote Work - North Greece)

Job Description
•   Actively monitor the candidate at all times
•   Keep up to date with customer service department Best Practices, procedures and guidance to deal with customer enquiries and improve customers’ satisfaction 
•   Ensure that candidate validation is performed according to company’s exam requirements and that Customer enquiries are dealt with in accordance with the performance and service standards prescribed by company
•   Ensure that when non compliances occur, the exam is locked and the issue is escalated to the supervisor 
•   Determine and resolve candidates’ technical issues prior or during the exam, through customized platforms, chat, phone or e-mails 
•   Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results 

Candidate Profile
•    University Degree will be an asset
•    Excellent command of the English language (native or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus) 
•    Previous experience in similar role will be an advantage
•    Excellent interpersonal, verbal, and written communication skills 
•    Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment 
•    Advanced computer literacy is required. 

The Company Offers
•    Competitive remuneration package 
•    Ticket restaurant & bonus
•    Friendly and challenging multinational working environment 
•    Opportunities for further development

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

All applications are considered as strictly confidential
 
Apply now! adecco/job.cancel

Reference number AD a0W4I00000WiXSLUA3

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