Added 3 months ago

Customer Service Representative (Ordering department)

LocationΑθήνα, Αττικής, Greece

Level of positionStaff

Date of publish2022-02-02

IndustryCall Centre and Customer Service

Customer Service Representative (Ordering department)

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, for a dynamic professional to cover the following position:  
Customer Service Representative (Ordering department)
Job Description

•      Receive clients’ orders and sent them to 3PL using ERP system
•      Direct contact with 3PL company to endure the best and fastest customer service
•      Product return management and check of stock availability
•      Manage large volume of incoming calls and handle complaints and requests
•      Replace secretarial support when needed
•      Follow communication procedures guidelines and policies
Candidate Profile

•      University/College Degree
•      2+ working experience of relative work
•      Excellent use of English language (verbal & written)
•      Excellent use of MS office
•      Familiarity with ERP & CRM systems
•      Strong phone contact handling skills
•      Customer orientation and ability to adapt
•      Ability to meet deadlines and multitask
The Company Offers

•     Competitive remuneration package
•     Private medical plan
•     Friendly and challenging working environment 
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
For more job openings please visit our website and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database. 
All applications are considered as strictly confidential.
Apply now! adecco/job.cancel

Reference number AD a0W4I00000VdwTGUAZ