Δημοσιεύθηκε 4 months ago
Customer Service Support (Slovenian Speaker)
ΤοποθεσίαThessaloniki/ Athens, Greece, Greece
Επίπεδο θέσηςStaff
Ημερομηνία δημοσίευσης2023-12-05
ΚλάδοςCall Centre and Customer Service
Customer Service Support (Slovenian Speaker)
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, an international well-known company, for a dynamic professional to cover the following position:
Customer Service Support (Slovenian Speaker)
Job Description
• Manage incoming calls and customer service inquiries by telephone and email
• Provide accurate, valid, and complete information
• Keep records of customer interactions, process customer accounts and file documents.
• Identify and assess customers’ needs to achieve satisfaction
• Take the extra mile to engage customers
• Ensure on time delivery/shipment of products
Candidate Profile
• Fluency in Slovenian language (oral and written)
• Strong phone contact handling and active listening skills
• Conversational English language skills (B1, B2 or higher)
• Ability to use smart phones, internet applications and MS Office
• Exceptional problem-solving and ability to respond to different types of characters
The Company Offers
• Competitive remuneration package
• Private life and health insurance
• Friendly and challenging working environment
• Opportunities for further development
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
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