Δημοσιεύθηκε 3 weeks ago
Data Center Shift Engineer
ΤοποθεσίαMetamorfosi, Αττικής, Greece
Επίπεδο θέσηςStaff
Ημερομηνία δημοσίευσης2024-03-29
ΚλάδοςIT and Telecommunications
Data Center Shift Engineer
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, a leading global telecommunication provider of IP, Data, Cloud, Data Center, Mobile and Voice solutions, for dynamic professionals to cover the following positions for their Data Centers.
Data Center Shift Engineer
(Μεταμορφωση) (Κορωπι)
Job Description
• Member of a 24x7 Technical Customer Support team (40 hour/week in rotating shifts). 1st level support for Data Centre colocation services. Remote Hands and Eyes support on customer equipment.
• Reports to Team Leader and to Site Manager. Diagnose and solve connectivity issues, Test cables and capacity services using Digital Transmission Analyzers (IP/OTN/SDH)
• Management of Trouble Tickets and Service Requests by customers
• Monitoring the Data Centre infrastructures (Power, cooling, etc) and engaging the respective specialized team
• Implementation of physical connections (fibre & UTP patching) for the provision of services to customers or interconnections between customers. Rack and stack of IT equipment.
• Management of all site visitors access and logistics (Physical access requests, escort to rack, reception/dispatch/storage of equipment, etc.)
• 1st level monitoring of network devices (Firewalls, routers, switches)
• Implements policies to ensure work operations and carried out in an efficient and timely manner
Candidate Profile
• University degree (AEI or TEI) in Computer Science or Telecoms. Candidates with proven work experience in relevant position may be considered even without a university degree.
• Proficient user of the English language to communicate with multinational customers and Sparkle NOC teams worldwide
• Working experience in Network Operations Centres (NOC) will be considered as a plus
• Previous experience in Technical customer support or Service Management (ITIL) will be appreciated
• Junior knowledge in Networking (CCNA is strongly recommended)
• Ability to work on 24/7 rotating shifts
• Communication and interpersonal skills
The Company Offers
• Competitive remuneration package
• Gas allowance
• Friendly and challenging working environment
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.
All applications are considered as strictly confidential.
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