Δημοσιεύθηκε 1 year ago
General Manager
ΤοποθεσίαΡόδος, Δωδεκανήσου, Greece
Επίπεδο θέσηςManager
Ημερομηνία δημοσίευσης2022-10-25
ΚλάδοςLeisure and Tourism
General Manager
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, a new collection of premium quality resorts in Rhodes, for a dynamic professional to cover the following position:
General Manager
Job description
- Coordinate the Rooms, Food & Beverage, Engineering and Human Resources departments to maximize operating and financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining favorable employee morale
- Review sales strategy, pricing, competition analysis and KPIs analysis
- Cooperate and implement sales pans with Sales & Marketing Department
- Direct the development and execution of the annual strategic plan, the annual budget and operations plan
- Maximize financial success of the hotel by pursuing revenue goals, managing expenses, controlling labor costs, and assuming overall responsibility for revenue management
- Conduct regular staff meeting, department meetings, and all employee meetings to keep staff informed on hotel business, address concerns or problems, and develop plans to create a better, more productive work environment for all
- Ensure that a maximum level of guest service and satisfaction is achieved and maintained. Dealing with customers’ complaints and ensure that customer service needs are met through training, survey analysis, feedback and positive reinforcement programs
- Recruiting and provide training, mentoring and guidance to staff and appraises the performance of all positions
- Assisting in the procurement of operating supplies and equipment, and contracting with third party vendors for essential equipment and services
- Having the overall oversight on hotel licensing, health, safety, and other statutory regulations to ensure full compliance while also ensuring hotel compliance with company policies and procedures
- Support the company pillars by following and executing: Revenue Improvement, Cost Management/Profitability, Exceeding Guests Expectations, Associate Engagement, and Outstanding Physical Product
Candidate Profile
- Bachelor of Science degree in Hospitality, Business Management or related field
- Master's Degree or MBA preferable
- A minimum of 10 years working experience in management positions in the hospitality industry with at least three years of experience as General Manager, demonstrating organizational leadership experience. International Operations experience, is preferable
- Must possess a thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead
- Good knowledge of all hotel departments with proven track record
- Good written and oral communication skills
- Excellent problem-solving skills especially for non-standardized situations
- Extensive experience in people management, exceptional interpersonal skills and proven track record in team building and leadership
- Excellent knowledge of English. Additional languages are a plus
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
The Company Offers
- Competitive remuneration package
- Friendly and challenging working environment
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.
All applications are considered as strictly confidential.
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