Δημοσιεύθηκε 1 year ago
Project Management, Application Support and Admin Services Specialist (contract for 12 months)
ΤοποθεσίαAthens, STEREA ELLADA, Greece
Επίπεδο θέσηςSpecialist
Ημερομηνία δημοσίευσης2022-10-11
ΚλάδοςIT and Telecommunications
Project Management, Application Support and Admin Services Specialist (contract for 12 months)
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of Pfizer, an international well-known pharmaceutical company, for a dynamic professional to cover the following position:
The job position is based in Greece but he/she will also constantly interact with internal stakeholders (IT Leaders) from other European countries (mainly from Western Europe cluster) as well as external stakeholders (IT service providers).
Job Description
• Executes project coordination and or management for various IT projects related to application support
• Handles SDLC documentation, preparation and maintenance
• Performs incident management (investigation, diagnosis, resolution, recovery and closure activities related to the restoration of an IT service to normal operations)
• Is responsible for problem management (problem identification, root cause and workaround investigation and identification, knowledge base updates, engagement of application maintenance for permanent resolution, problem closure)
• Provides some support related to hosting and platform good function
Candidate Profile
• Bachelor’s degree in Computer Science, Information Technology
• More than (7) seven years of experience related with applications support within a well-organized working environment, preferably a multinational one
• Proven track record in project coordination and /or management
• Proven exposure in a high-level working standard environment with various applications and Ticketing systems
• Excellent command of the English language (both oral and written)
• Proficiency with computer and software applications (i.e. Microsoft office) as well as various working platforms (Windows, Unix)
• Strong interpersonal, communication and customer service skills
• Time management, ability to prioritise upon criticality of the arising issues
• Ability to interact with cross-level and cross-country internal stakeholders from IT function
The Company Offers
• Competitive remuneration package
• Friendly and challenging working environment
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
All applications are considered as strictly confidential.
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