Δημοσιεύθηκε 2 months ago

Customer Service Specialist (6-month contract)

ΤοποθεσίαSTEREA ELLADA, ATHENS, Greece Staffing Adecco ENG

Τύπος απασχόλησηςStaff

Ημερομηνία2020-07-22

ΕιδικότηταCall Centre and Customer Service




Customer Service Specialist (6-month contract)


Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, an international well-known Pharmaceutical company for a dynamic professional to cover the following position:
Customer Service Specialist (6-month contract)
Job Description

•    Executes all day to day activities regarding customer order management (order taking, processing, billing, returns)
•    Handles and processes complaints (technical product and logistical complaints)
•    Coordinates delivery of products to customers
•    Prepares, reports and reviews local customer service related KPIs
•    Day to day coordination of 3PL
Candidate Profile

•    University degree in Accounting/Business Administration/Finance is an advantage
•    At least (2) two years of relevant working experience in supply chain and/or customer service functions, preferably within pharmaceutical or FMCG industries
•    Excellent command of the English language
•    PC literate
•    Experienced user of SAP will be an asset
•    Problem solving and analytical skills
•    Broad understanding of end to end supply chain processes
•    Good communication and analytical skills
The Company Offers

•    Competitive remuneration package 
•    Friendly and challenging working environment 
•    Opportunities for further development
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
All applications are considered as strictly confidential.