Δημοσιεύθηκε 5 days ago
Boutique Manager
ΤοποθεσίαAthens, Αττικής, Greece
Επίπεδο θέσηςManager
Ημερομηνία δημοσίευσης2024-04-22
ΚλάδοςSales and Retail
Boutique Manager
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, a luxury fashion brand, a dynamic professional to cover the following position:
Boutique Manager
Job Description
• Daily manage the team and ensure a good level of team spirit and energy
• Ensure team members are aware of Brand’s strategy, goals, and standards
• Set realistic individual KPIs for the team
• Coach and develop skills and knowledge of all team members using Brand’s tools and training materials
• Inspire and set an example on all boutique activities and rules
• Transmit your passion for retail and spread a culture of excellence and continuous improvement
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
• Oversee annual review process for all store employees
• Consistently achieve sales achievements (retail and remote) and profitability targets, using all levers, including but not limited to products, services, and events, to drive and maximize sales performance
• Strive towards boutique excellence by effective goal setting in the areas of sales, KPIs, service behaviors and CRM activities
• Develop business initiatives that will continue to grow the client base , drive sales and company’s ranking in the marketplace, with particular emphasis on building events relevant to your environment
• Understand the competitive environment and identify opportunities for commercial development
• Animate actively the implementation and success of Brand’s launch plan and animations that galvanize the store
• Effectively manage internal and external communication to ensure successful events in the store and/or remotely
• Foster a culture of building relationships and personalizing client experiences and ensure a high client and service centric mind-set in the team
• Play an active role on the sales floor to lead the team by example and ensure a welcoming environment in the boutique
• Sell Brand’s products by meeting our clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sale following the Brand’s method
• Achieve retail sales targets and contribute to store and services KPIs monthly
• Educate customers on the Brand and on Brand’s products
• Master and leverage client data to retain, recruit and grow client loyalty
• Proactively propose and execute in-store and remote actions to drive traffic to the store, to recruit new customers and to develop customer loyalty, guaranteeing excellent service
• Manage and lead team effort in clientele and CRM activities, including effective usage of the tools
• Being responsible for operations Management & Reporting
Candidate’s Profile
• Minimum 3 years as a Business or Boutique Manager responsible for teams from 5 to 10 people, preferably in the luxury retail environment or fragrance brand
• Proven track record in achieving retail results (sales and profitability)
• Proven record of working within a luxury retail environment
• Experience of handling and executing well planned and successful prestigious brand events (would be considered a plus)
The Company Offers
• Competitive remuneration package according to previous working experience and qualifications
• Friendly and challenging working environment
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.
All applications are considered as strictly confidential.
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