Δημοσιεύθηκε 1 year ago
Loyalty Manager
ΤοποθεσίαΑττική, Αττικής, Greece
Επίπεδο θέσηςManager
Ημερομηνία δημοσίευσης2022-06-16
ΚλάδοςMarketing and Media
Loyalty Manager
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the fields of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, a gambling company, a dynamic professional to cover the following position:
Loyalty Manager
Job Description
- Develop and implement strategies that grow the use of customer loyalty card and drive customer satisfaction.
- Design customer profiling and segmentation to optimize the program’s performance.
- Develop and monitor the day-to-day operations of the loyalty program including back-end system interface and rewards management to strengthen customer engagement.
- Identify revenue generating opportunities through analysis and commercial thinking and ensure their successful execution.
- Establish and closely monitor KPIs to improve the program’s efficiency and effectiveness.
- Recommend and implement future phase program innovations both technical and commercial.
- Develop strategic partnerships with external vendors to provide the ultimate benefits/offers for the Loyalty program members.
Candidate Profile
- Bachelor’s Degree in Business Administration, Marketing, Management, Economics or related discipline.
- Master’s Degree in a related field will be considered as an asset.
- Proficiency in English language.
- A minimum of 4-year prior experience in leading loyalty/membership programs.
- Adaptable, analytical thinker who can work both strategically as well as in a hands-on/executional capacity.
The Company Offers
- Competitive remuneration package
- Friendly and challenging working environment
- Opportunities for further development
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