Δημοσιεύθηκε 1 week ago

Corporate Technical Support Engineer

ΤοποθεσίαAthens, Αττικής, Greece

Επίπεδο θέσηςStaff

Ημερομηνία δημοσίευσης2022-08-05

ΚλάδοςIT and Telecommunications




Corporate Technical Support Engineer


Atlas, a company of Adecco Group of Greece, on behalf of Vodafone Greece Group, is looking for people to staff the following position:
Corporate Technical Support Engineer
Job Description
•    Troubleshoot and resolve customer technical issues which arise after service activation 
•     Perform all required actions in order to support Converged Telephony and Legacy Services to customer, doing also all Vodafone internal coordination activities that follow the troubleshooting process.
•    Organize field technician visits to customer premises in order to perform all appropriate actions.
•    Perform Services proactive Monitoring and run health checks 
•    Send technical incident reports to Business customers
Candidate Profile
•    University degree or equivalent in Telecommunications, Electronic Engineering, Physics or Computer Science
•    At least 3 years experience in administration of technology services (Fixed telephony - PBX administration- Internet solutions)
•    Cisco certifications (CCNA, CCNP, etc)
•    Technical knowledge of Transmission/Transport, IP Networks and Cisco configuration
•    Knowledge of Microsoft Office programs (Word, Excel, PowerPoint)
•    A good command of written and spoken English
•    Very good organizational, analytical and interpersonal skills
•    Logical approach to problem solving and self-motivation
The Company Offers
•    Friendly and challenging working environment
•    Opportunities for further development
•    Competitive salary package
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
All applications are considered as strictly confidential.