Δημοσιεύθηκε 1 year ago
Corporate Technical Support Engineer
ΤοποθεσίαAthens, Αττικής, Greece
Επίπεδο θέσηςStaff
Ημερομηνία δημοσίευσης2022-10-06
ΚλάδοςIT and Telecommunications
Corporate Technical Support Engineer
Atlas, a company of Adecco Group of Greece, on behalf of Vodafone Greece Group, is looking for people to staff the following position:
Corporate Technical Support Engineer
Job Description
• Troubleshoot and resolve customer technical issues which arise after service activation
• Perform all required actions in order to support Converged Telephony and Legacy Services to customer, doing also all Vodafone internal coordination activities that follow the troubleshooting process.
• Organize field technician visits to customer premises in order to perform all appropriate actions.
• Perform Services proactive Monitoring and run health checks
• Send technical incident reports to Business customers
Candidate Profile
• University degree or equivalent in Telecommunications, Electronic Engineering, Physics or Computer Science
• At least 3 years experience in administration of technology services (Fixed telephony - PBX administration- Internet solutions)
• Cisco certifications (CCNA, CCNP, etc)
• Technical knowledge of Transmission/Transport, IP Networks and Cisco configuration
• Knowledge of Microsoft Office programs (Word, Excel, PowerPoint)
• A good command of written and spoken English
• Very good organizational, analytical and interpersonal skills
• Logical approach to problem solving and self-motivation
The Company Offers
• Friendly and challenging working environment
• Opportunities for further development
• Competitive salary package
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
All applications are considered as strictly confidential.
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