Δημοσιεύθηκε 4 weeks ago

Reservation Manager (Based in Heraklion, Crete)

ΤοποθεσίαΗράκλειο, Ηρακλείου, Greece

Επίπεδο θέσηςSpecialist

Ημερομηνία δημοσίευσης2022-05-30

ΚλάδοςLeisure and Tourism




Reservation Manager (Based in Heraklion, Crete)


Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2008 in the fields of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, a global car rental brand, for a dynamic professional to cover the following position:
Reservation Manager (Based in Heraklion, Crete)
Job Description

 
•    Ensure reservation department and car rental operation staff are constantly aware of availability states open, on request, closed dates, high demand dates etc.
•    Train newly recruited reservation staffs in reservations, telephone etiquettes, reservation module on company software and processing emails.
•    Responds to all client reservation requests and executes prompt, courteous and accurate guest service at all times.
•    Fully knowledgeable about car rental availability, rates, promotions, replacements, and services.
•    Understand and enforce company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.
•    Verify if each reservation requests are processed as per the company standards and without delay.
Candidate Profile

•    Bachelor degree in Hospitality/Tourism will be considered as an asset
•    Fluency in English & Greek
•    At least 1-2 years Previous experience in reservations
•    Shifted working hours.
•    Excellent attention to details.
•    Crisis management capabilities
The Company Offers

•    Competitive remuneration package
•    Excellent working environment
•    Continuous Training
 

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