Δημοσιεύθηκε 1 year ago
Service Sales Manager (Based in Patra)
ΤοποθεσίαΠάτρα, Αχαΐας, Greece
Επίπεδο θέσηςManager
Ημερομηνία δημοσίευσης2022-11-30
ΚλάδοςBuilding and Construction
Service Sales Manager (Based in Patra)
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2008 in the fields of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, a Multinational Company, for a dynamic professional to cover the following position:
Service Sales Manager (Based in Patra)
Job Description
• Be responsible for increasing the business volume in line with the determined targets
• Be the trusted advisor to Key Customers
• Technical liaison between customers and Company - Helps customers navigate through our technical process, services and products.
• Develops and maintains account team relationships.
• Implements Company’s Customer Service policy throughout the countries we operate.
• Develop Customer service for all company’s business divisions.
• Organize Technical seminars and Trainings
• Manages and monitors support delivery of products, spares and services knowledgeable on a wide range.
• Agrees with Key Customers and maintains After Sales Support Delivery Plans that capture particular services portfolio suitable for their local market.
• Manages the delivery and follow-up of proactive support designed to increase customer relationship with our company and our products.
• Organize & monitors spare parts supply.
• Develop further Service Platform available and implement in all Sales Offices (Italy, Greece and Kenya)
• Develop reactive support cases, which will enhance customer’s trust.
• Interfere with production for customer’s complaints and respective modifications required.
• By bringing the best possible level of service and knowledge about Client’s needs, the candidate should contribute to sales opportunities and Premier contracts renewal.
Candidate Profile
• BS/BA degree in Computer Science, Engineering
• Fluency in English & Greek (French or Italian will be considered as plus)
• At least 5 years of experience in Technical Sector
• Competency in Analytical Problem Solving
• Client facing experience
• Relationship building and good communication skills
• Project Management and virtual team cooperation skills
• Ability to plan, execute and forecast actions in advance
• Strategic Insight, Product & Technology Expertise
• Ability to effectively communicate Value Proposition to company’s Clients
• Crisis management capabilities
The Company Offers
• Competitive remuneration package
• Fast-growing and challenging working environment
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