Δημοσιεύθηκε 1 year ago

Network Operations Engineer

ΤοποθεσίαAthens, Αττικής, Greece

Επίπεδο θέσηςStaff

Ημερομηνία δημοσίευσης2022-05-31

ΚλάδοςIT and Telecommunications




Network Operations Engineer


Atlas, a company of Adecco Group of Greece, on behalf of Vodafone Greece Group, is looking for people to staff the following position:
Network Operations Engineer
Job Description
The scope of the role is to perform Converged Telephony and Legacy Services support in direct contact with Business Customers, field technicians and 2nd level support teams:

•    Troubleshoot and resolve customer technical issues which arise after service activation 
•    Perform all required actions in order to support Converged Telephony and Legacy Services to customer, doing also all Vodafone internal coordination activities that follow the troubleshooting process.
•    Organize field technician visits to customer premises in order to perform all appropriate actions.
•    Perform Services Proactive Monitoring and run health checks 
•    Send technical incident reports to Business customers
Candidate Profile
•    Previous experience in administration of technology services (Fixed telephony - PBX administration- Internet solutions) 
•    Technical education with qualifications in telecommunications, electronics and computing.  
•    Knowledge of Microsoft Office programs (Word, Excel, PowerPoint)
•    A good command of written and spoken English
•    Cisco certifications (CCNA, CCNP, etc) will be considered as an asset
•    Familiar with  Transmission/Transport, IP Networks 
•    Very good organizational, analytical and interpersonal skills
•    Logical approach to problem solving and self-motivation
•    Ability to retain knowledge and cross-match new problems with previous ones (Problem-solving skills)
•    Thorough knowledge, end to end, of fixed voice/ Internet telecommunication network operation
•    Broad experience of supporting major corporate customers
The Company Offers
•    Friendly and challenging working environment
•    Opportunities for further development
•    Competitive salary package

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
All applications are considered as strictly confidential.