Δημοσιεύθηκε 2 years ago
Customer Support Officer
ΤοποθεσίαAthens, Αττικής, Greece
Επίπεδο θέσηςStaff
Ημερομηνία δημοσίευσης2022-02-04
ΚλάδοςCall Centre and Customer Service
Customer Support Officer
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the fields of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, for:
Customer Support Officer
Responsibilities:
• Handling call center activities (inbound calls & back office)
• Monitoring and controlling customer requests for vehicle technical needs with specific time frame
• Arrangement of customer appointments
• Checking and input the relevant invoices, according to the procedures
Requirements:
• Bachelors degree is a requirement
• Experience of at least (1) year in customer service role
• Vehicle technical knowledge
• Excellent knowledge of MS Office (Excel , PowerPoint)
• Able to communicate, read, and write effectively in the English language
• Confident in learning and adapting to multiple technologies
• Great problem solving skills, and strong ability to take initiative and be proactive
• Ability to effectively handle multiple priorities, organize workload, and meet deadlines
The Company Offers
• Competitive remuneration package
• Friendly and challenging working environment
• Opportunities for further development
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
All applications are considered as strictly confidential.
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