Δημοσιεύθηκε 1 month ago

Recoveries Advisor - Collections Department

ΤοποθεσίαAthens, Αττικής, Greece

Επίπεδο θέσηςStaff

Ημερομηνία δημοσίευσης2022-04-18

ΚλάδοςBanking and Insurance




Recoveries Advisor - Collections Department


Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of HSBC Continental Europe, Greece, for a dynamic professional to cover the following position:
Recoveries Advisor  - Collections Department 
(Maternity Cover)

Job Description
•    Effectively deliver the Legal Collections & Recoveries policies & procedures
•    Be able to manage complex debt management cases 
•    Support the customers to continue servicing the debt by providing the appropriate restructuring tools as per policy
•    Liaise with 3rd party Legal Vendors (e.g. Lawyers / Bailiffs) to ensure that the documentation process is complete
•    Build trust and enhance engagement with the customers in delinquency
•    Be able to apply controls to manage associated business risks  
•    Effectively escalate customer queries, requests and complaints 
 
Candidate Profile
•    Undergraduate degree in Business Administration, Finance or a related field.
•    Prior experience in Collections or Recoveries (min 2-3 years)
•    Working experience across other levels within a debt management industry to understand synergies and strategies would be considered an asset
•    Basic knowledge of Banking Laws and Rules and Local Regulation that have a direct impact on Collection & Recoveries policy
•    Excellent command of the English language
•    Outstanding verbal communication and time management skills  
•    Analytical and negotiation skills 
•    Ability to prioritize workload in a high-volume environment  
The Company Offers
•    Competitive remuneration package 
•    Friendly and challenging working environment 
•    Opportunities for further development
•    Stable working schedule
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database. 
All applications are considered as strictly confidential.