Δημοσιεύθηκε 1 year ago
Desk Help IT Assistant
ΤοποθεσίαMarousi, Αττικής, Greece
Επίπεδο θέσηςStaff
Ημερομηνία δημοσίευσης2022-06-19
ΚλάδοςIT and Telecommunications
Desk Help IT Assistant
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, an international well known FMCG company, for a dynamic professional to cover the following position:
Desk Help IT Assistant
(Marousi)
Job Description
• Provides fast, consistent & high-quality service to every end-user within the company
• Manages the incidents & service requests (resolution of E2E tickets)
• Performs regular or ad-hoc support duties (network, hardware / software, IT inventory and orders, off-premise IT support, etc.)
• Manages End-User Device Lifecycle
• Logs all relevant incident/service request details, allocating categorization and prioritization codes
• Joins agile teams
Candidate Profile
• BSc in Information Technology/ Computer Science or related field
• Minimum one (1) year of experience in a similar position, ideally in a multinational company
• Fluency in English written & verbal
• Proficiency in MS Office, Windows, cloud services, APPLE OS/iOS, Networks, New Consumer Technologies and Smartphones
• Flexibility to business travelling and support events (occasionally)
• Proven organizational, analytical and problem-solving skills
• Eager to learn and team player
The Company Offers
• Competitive remuneration package
• Mobile phone and laptop
• Flexible working hours
• On the job learning and training
• Friendly and challenging working environment
• Opportunities for further professional development
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.
All applications are considered as strictly confidential.
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