Δημοσιεύθηκε 2 months ago

Customer Service Engineer

ΤοποθεσίαSTEREA ELLADA, Athens, Greece Staffing Adecco ENG

Τύπος απασχόλησηςStaff

Ημερομηνία2019-03-22

ΕιδικότηταEngineering and Technical




Customer Service Engineer


Adecco is currently seeking, on behalf of Atlas Copco Hellas, for a dynamic professional to cover the following position:

Customer Service Engineer (One Year Contract-Koropi, Attikis)

Atlas Copco Hellas, a world leading provider of sustainable productivity solutions, in industrial compressors, vacuum solutions, gas and process compressors and expanders, air and gas treatment equipment and air management systems is searching for a motivated candidate to take the challenge and to successfully fulfill the position of Customer Service Engineer:

Day to day you will make a difference by:

•    Support and develop our customers daily, by answering their request for quotations on service.
•    Process customers’ orders by aligning with order processing team.
•    Develop the Compressor Technique Service business within assigned territory, by further extending the business with our current customers and by offering new products.
•    Maintain all sales documents and customer accounts in the company’s CRM (Cloud for Customer). 
•    Collaborate with field service technicians on customers’ service needs and status of their equipment. 
•    Resolve order related problems and queries.
•    Communicate and resolve issues with customers’ outstanding receivables. 
•    Align with other departments regarding customers’ information and service quotations.
•    Maintain communication with Atlas Copco product companies regarding orders and stock levels.
•    Support our customers, ensure transparent communication and safeguard as such the Atlas Copco customer experience.

The person we are looking for has…

•    2-3 years of experience in technical sales or sales support role or with previous experience in Service operations.
•    Degree/diploma in Engineering (mechanical or electrical).
•    Very good knowledge of English language, of MS Office (Excel, Word, Outlook, Power Point) and desire to learn new systems. 
•    Strong customer focus, pro-active and results oriented approach with business understanding.
•    Ability to solve daily issues in a structured and practical way and to drive actions into positive end.

In return for your commitment, we can offer you…

•    A supportive working environment, within a high performing team.
•    Ongoing training opportunities to expand your skill set and technical knowledge.
•    An excellent benefits package – including a medical plan and achievable commission structure.
•    Work for an internationally recognized and respected company with high business ethical standards.

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database. 
All applications are considered as strictly confidential.
 
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